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IT for deals that close on a wire transfer.

Every closing is a large payment that depends on trustworthy email. Every rental application is a complete identity file. You get the controls that stop wire fraud, protection for client and tenant data, and AI that saves time on listings and paperwork.

  • Residential and commercial brokerages
  • Independent agents and teams
  • Title and closing companies
  • Property management companies
  • Landlords and real estate investors
  • Appraisers and home inspectors

What makes real estate IT different

Real estate runs on email, e-signature, transaction software and phones, often agents’ personal ones. Each deal involves many parties who don’t know each other well, and listing and property records are public. That’s everything a wire fraud scheme needs.

Property managers carry a different load: rental applications full of Social Security numbers, bank statements and pay stubs, plus tenant portals and payment systems. That data deserves the same care a lender gives it.

Brokerages also have a supervision problem. Agents are often independent contractors with their own devices and habits, and the brokerage’s name is still on every transaction.

Rules you may answer to

Real estate has fewer data regulations than finance or healthcare, but several still apply, along with your carriers’ expectations.

Michigan breach notification law
Applications, leases and closing files contain the personal information Michigan law protects, and exposing it triggers notice obligations.
FTC Safeguards Rule for appraisers and lending work
Real estate appraisers and firms that broker loans are listed as financial institutions under the Safeguards Rule, which requires a written information security program.
PCI DSS
Rent, application fees and deposits paid by card bring the payment card rules into scope, even when a portal handles the payment.
Insurance and E&O expectations
Errors and omissions and cyber carriers ask about wire fraud controls and multi-factor sign-in, and the answers affect both your premium and your claims.

Where real estate gets hurt, and how I close the gap

Real estate is one of the most targeted industries for fraud, and the losses are climbing. Here’s where it happens, with the numbers behind it and what I do about each.

  1. 22%of homebuyers said they received fraudulent or suspicious communications during their transaction

    Wire fraud at closing

    Scammers watch the deal, then send new wire instructions that appear to come from the agent or title company. Once a wire clears, the money is very hard to get back.

    What I doMulti-factor sign-in on every agent’s email and transaction account, a firm rule that wire instructions are only confirmed by phone at a known number, and a fraud warning at the start of every transaction.

    Source: CertifID, 2026 State of Wire Fraud Report

  2. 60%of title professionals said real estate wire fraud is increasing

    Down payments and proceeds

    Buyers lose down payments and sellers lose their net proceeds. Every party in the deal, from the agent to the lender to the title company, is a possible way in.

    What I doManaged, encrypted agent devices that can be wiped if lost, alerts on suspicious mailbox rules, and secure portals for documents instead of email attachments.

    Source: CertifID, State of Wire Fraud 2026

  3. 45%of 2025 real estate fraud losses reported to the FBI were suffered by people 60 and older, who filed 20% of the complaints

    Your most trusting clients lose the most

    Older buyers, sellers and renters are often moving savings they can’t replace, and their average loss was more than twice the overall average.

    What I doPlain-language fraud warnings in every engagement, a simple verification step clients can follow, and one clear number to call if anything changes.

    Source: Anyone.com analysis of FBI IC3 2025 data

  4. $275M+in real estate fraud losses reported to the FBI in 2025, a category that includes rental scams

    Fake listings of your properties

    Scammers copy real rental listings, post them at a lower rent and collect deposits from people who never get keys. Your company’s name is on the property.

    What I doRegular checks for copies of your listings, an easy way for renters to verify a listing is real, and payments accepted only through your official portal.

    Source: NAR, on the FBI’s 2025 Internet Crime Report

Where AI helps, and where it needs guardrails

AI is a natural fit for listings, market updates and client follow-up. Just keep client finances and identities out of public tools, and check what it writes.

Good places to start

  • Listing descriptions from your own notes and photos, checked for accuracy
  • Market updates, newsletters and social posts
  • Follow-up emails and showing feedback summaries
  • Lease summaries and maintenance request triage for property managers
  • Answering common buyer and tenant questions on your website

Keep out of AI tools unless approved

  • Rental applications, credit reports and bank statements
  • Wire instructions and closing figures
  • Tenant screening or ad targeting by AI without a fair housing review
  • Listing details AI invents, such as features or square footage that aren’t real

How a secure AI setup works

Put AI to work on listings and properties

Listings, inspections, work orders and renewals all generate data your team handles by hand. AI can take on the sorting and the first draft.

Property and listing vision

Photos used to describe, document and compare properties instead of sitting in a folder.

What it covers

  • Listing photos tagged by room and feature
  • Listing descriptions drafted from photos and notes, checked for accuracy
  • Move-in and move-out condition photos compared side by side
  • Damage documentation for deposits and insurance claims

Best forBrokerages and property managers handling a lot of photos.

  • Faster listings
  • Fewer deposit disputes
  • Better records

Predictive property operations

Work orders, equipment age and lease data used to plan ahead instead of reacting.

What it covers

  • Equipment replacement predicted from age and repair history
  • Work orders triaged and routed automatically
  • Turnover and vacancy forecasts by property
  • Renewal reminders timed from lease data

Best forProperty managers with growing portfolios and the same small team.

  • Fewer emergency repairs
  • Shorter vacancies
  • Planned budgets

How it gets set up

  • Rental applications, credit reports and wire details kept out of AI tools.
  • Tenant screening and ad targeting kept out of automated decisions without a fair housing review.
  • A person checks every listing before it’s published.

AI consulting & integration · Agentic operations

Common questions

Isn’t wire fraud the title company’s problem?

Everyone in the transaction is a target, agents included. A compromised agent mailbox can redirect a client’s down payment as easily as a compromised title company. Your clients will remember who they trusted.

Our agents are independent contractors. What can the brokerage require?

A lot, if you set it up front: brokerage email accounts with multi-factor sign-in, a short security policy in the independent contractor agreement, and approved apps for documents and e-signature. It protects them as much as the brokerage.

What should we do if a client’s wire goes to a scammer?

Call the sending bank’s fraud line immediately and ask for a recall, then file at ic3.gov. Speed matters: funds can sometimes be frozen if the banks and the FBI are told quickly. Keep this procedure written down where every agent can find it.

Can we use AI to write listings?

Yes, and it saves real time. Review every description before it goes live, since AI can invent features, and keep personal details about sellers and tenants out of the prompt.

Close deals, not fraud cases.

Tell me how your brokerage or management company runs today. You’ll get a short, prioritized list of fixes, starting with the ones that protect client money.