Managed IT, cybersecurity and secure AI for small businesses in Southeast Michigan

Put AI to work. Keep your data at home.

Twenty years architecting and securing enterprise IT for financial services, Fortune 150 manufacturing and advanced software development, where downtime isn't tolerated and security is never optional. Now that same experience works for you and your business, here in Southeast Michigan.

Diagram of a secure, AI-enabled small-business networkStaff laptops, files and email, and business apps connect to a private AI inside the business's own boundary. The private AI hands work to three AI agents for invoices, support and scheduling. The agents sit inside a governed boundary watched by agentic operations, which monitors and scores them; two show accuracy scores and one is held for human review. Web traffic leaves through a firewall. A path sending client data to public AI chatbots is blocked at the boundary.Your businessPublic AIchatbotsBlocked by policyStaff laptopsFiles & emailBusiness appsPrivate AIin your accountsFirewallInternetAgentInvoicesAgentSupportAgentSchedulingAgentic operationsMonitored, scored, governed98.6%99.1%Review
AI that runs in accounts you own, agents that are watched and scored, and client data that never feeds a public chatbot.

Most teams are already using AI. The question is where the data goes.

Free chatbots like ChatGPT are convenient, and whatever gets pasted into them leaves your hands. A secure AI setup gives your staff tools that are just as useful, without client records, financials or designs ending up somewhere you can't get them back from.

  • Runs in accounts you own

    Set up in your own business accounts and fully documented. I don't host your data, so you're never locked in.

  • Fits the rules you follow

    Matched to the framework you answer to, whether that's HIPAA, PCI DSS, the FTC Safeguards Rule or CMMC.

  • A policy people will follow

    Plain-English guidelines and a short training session, so the safe way is also the easy way.

AI agents need a manager, too.

Agents that answer customers, process paperwork and update your systems can save real hours. Left alone, they can also drift, guess or overstep. Agentic operations is the ongoing supervision that keeps them working the way you approved.

  • Monitoring of every action, error and cost
  • Accuracy scoring against known-good answers
  • Guardrails on what each agent can see and do
  • Governance, audit trails and monthly reporting

How agentic operations works

Monthly agent scorecard

Invoice intake agent

Within guardrails
Accuracy against test set98.6%

Target 97%

Tasks completed
1,284
Sent to human review
23
Policy violations
0
Data access
Accounting folder, read only
Illustrative example of the monthly report clients receive.

Enterprise experience, sized for your office.

Two decades across banking, manufacturing and software teach you what holds up under pressure and what doesn't. You get that judgment without the enterprise overhead.

Networks that stay up
Designed and ran networks for operations where an outage stops the business.
Security built in, not bolted on
Years in heavily regulated environments, where audits and access control are part of the daily routine.
Cloud and automation
Cloud platforms and automation that take repetitive work, and the mistakes that come with it, off people's plates.
Tech, translated
Equally at home with engineers, the shop floor and the owner's office, and able to explain it to all three.

How working together goes.

The same path whether it's one office network or a company-wide AI rollout.

  1. Discovery call

    We talk through what's working, what isn't and what you want to get done.

  2. Assessment

    I review your setup, your risks and the requirements your industry puts on you.

  3. Plan

    You get a written plan with priorities and costs, in plain English.

  4. Build

    I implement, test and document everything in your own accounts.

  5. Support

    Ongoing help, monitoring and training as your business changes.

Built for businesses that run on trust.

Firms that hold sensitive information and can't afford a week of downtime. For example:

How IT and AI change by industry

Working with one architect

You talk to the person doing the work.
Every call, plan and fix comes from me, not a rotating help desk.
Right-sized.
Proven practices where they matter, and no overhead where they don't.
Straight answers.
If you don't need something, I'll say so. Saves us both time.

Tell me what you're seeing.

Describe the problem in your own words. You'll get a clear path to fixing it, and an honest answer if you don't need anything at all.