Managed IT, cybersecurity and secure AI for small businesses in Southeast Michigan
Put AI to work. Keep your data at home.
Twenty years architecting and securing enterprise IT for financial services, Fortune 150 manufacturing and advanced software development, where downtime isn't tolerated and security is never optional. Now that same experience works for you and your business, here in Southeast Michigan.
AI gets the headlines. The rest of your IT still has to work.
The network, the laptops, the backups, the email and the website are what your business runs on every day. They get the same care as the AI work, from the same person.
IT support & repair
When a computer, printer or connection quits, you get the cause found and fixed, plus straight advice on what to buy next.
Managed IT services
Monitoring, patching, backups and your AI tools looked after every month, so small problems stay small.
Network & cybersecurity
Firewalls, Wi-Fi, access control, multi-factor sign-in and backups designed to hold up when it counts.
Cloud & email
Microsoft 365, Google Workspace, AWS, Azure and Google Cloud, set up cleanly in accounts you own.
Websites & web apps
Fast, secure websites and client portals, built and hosted in accounts you own.
Staff training
Practical sessions on AI and everyday security, built around the tools your team uses.
Most teams are already using AI. The question is where the data goes.
Free chatbots like ChatGPT are convenient, and whatever gets pasted into them leaves your hands. A secure AI setup gives your staff tools that are just as useful, without client records, financials or designs ending up somewhere you can't get them back from.
Runs in accounts you own
Set up in your own business accounts and fully documented. I don't host your data, so you're never locked in.
Fits the rules you follow
Matched to the framework you answer to, whether that's HIPAA, PCI DSS, the FTC Safeguards Rule or CMMC.
A policy people will follow
Plain-English guidelines and a short training session, so the safe way is also the easy way.
AI agents need a manager, too.
Agents that answer customers, process paperwork and update your systems can save real hours. Left alone, they can also drift, guess or overstep. Agentic operations is the ongoing supervision that keeps them working the way you approved.
- Monitoring of every action, error and cost
- Accuracy scoring against known-good answers
- Guardrails on what each agent can see and do
- Governance, audit trails and monthly reporting
Monthly agent scorecard
Invoice intake agent
Target 97%
- Tasks completed
- 1,284
- Sent to human review
- 23
- Policy violations
- 0
- Data access
- Accounting folder, read only
Enterprise experience, sized for your office.
Two decades across banking, manufacturing and software teach you what holds up under pressure and what doesn't. You get that judgment without the enterprise overhead.
- Networks that stay up
- Designed and ran networks for operations where an outage stops the business.
- Security built in, not bolted on
- Years in heavily regulated environments, where audits and access control are part of the daily routine.
- Cloud and automation
- Cloud platforms and automation that take repetitive work, and the mistakes that come with it, off people's plates.
- Tech, translated
- Equally at home with engineers, the shop floor and the owner's office, and able to explain it to all three.
How working together goes.
The same path whether it's one office network or a company-wide AI rollout.
Discovery call
We talk through what's working, what isn't and what you want to get done.
Assessment
I review your setup, your risks and the requirements your industry puts on you.
Plan
You get a written plan with priorities and costs, in plain English.
Build
I implement, test and document everything in your own accounts.
Support
Ongoing help, monitoring and training as your business changes.
Built for businesses that run on trust.
Firms that hold sensitive information and can't afford a week of downtime. For example:
- Nonprofits & human services
- Medical & dental offices
- Manufacturers & suppliers
- Financial advisors, insurance & mortgage
- Accounting & tax firms
- Law firms
- Defense & government contractors
- Retail & restaurants
- Hotels, campgrounds & marinas
- Construction & trades
- Real estate & property management
- Engineering & architecture
- Software & SaaS companies
Working with one architect
- You talk to the person doing the work.
- Every call, plan and fix comes from me, not a rotating help desk.
- Right-sized.
- Proven practices where they matter, and no overhead where they don't.
- Straight answers.
- If you don't need something, I'll say so. Saves us both time.
Tell me what you're seeing.
Describe the problem in your own words. You'll get a clear path to fixing it, and an honest answer if you don't need anything at all.